Privacy Policy

Bright Careers is operated by Ali Khan Firooz.

In this Privacy Policy, "Bright Careers," "we," "us," and "our" refer to the operator of brightcareers.co and the provider of digital products, downloadable resources, templates, automated workflows, setup services, support, consulting, educational materials, and related services.

You can contact us using the Contact link available in the footer of brightcareers.co.

This Privacy Policy applies to personal information processed through:

• Our website and associated pages
• Contact, enquiry, and support forms
• Checkout and payment processes
• Product purchases and digital delivery
• Customer support and communications
• Setup, configuration, consulting, and related services
• Email communications and marketing
• Any other Bright Careers product or service that refers to this Privacy Policy

This policy does not govern the independent privacy practices of third-party providers such as payment processors, website hosts, email providers, cloud platforms, automation providers, analytics providers, or artificial intelligence providers. Those organisations apply their own privacy policies and terms.

Information You Provide

We may collect:

Contact information, including your name, email address, telephone number, organisation name, and job title.

Order information, including the product or service purchased, selected plan, purchase date, billing country, payment status, and transaction reference.

Account information, where account features are available, including login details, account preferences, and account activity.

Payment information. Payments are processed by third-party payment providers. We do not normally receive or store your complete payment card or financial account details.

Communication information, including enquiries, support requests, feedback, attachments, and messages you send to us.

Service and project information, including requirements, preferences, branding information, content, instructions, files, access permissions, and other details required to provide a requested service.

Marketing preferences, including whether you have agreed to receive promotional communications.

Information Collected Automatically

When you use our website, we may collect:

Technical information, including your IP address, browser type, device type, operating system, language, and approximate location.

Usage information, including pages viewed, links selected, referring pages, visit dates, timestamps, and interaction information.

Security and diagnostic information, including error logs, security events, and information used to detect fraud, misuse, or technical problems.

Cookie information, including information collected through essential cookies and, where enabled, analytics or advertising technologies.

Some Bright Careers products or services may allow customers to provide, upload, connect, organise, or process information relating to other individuals.

This may include information relating to candidates, employees, customers, clients, students, subscribers, contractors, or other individuals.

When a customer independently uses a Bright Careers product within their own accounts and systems, Bright Careers does not normally receive or store that information.

Where information is provided to Bright Careers for setup, configuration, troubleshooting, consulting, or support, we process it only as reasonably necessary to provide the requested service.

Customers should use test, anonymised, or limited information wherever reasonably possible.

The customer remains responsible for:

• Determining what personal information to collect
• Establishing an appropriate legal basis
• Providing required privacy notices
• Obtaining any required consent
• Setting appropriate access and retention periods
• Responding to privacy rights requests
• Maintaining the security of their accounts and systems
• Complying with applicable privacy, employment, consumer, and artificial intelligence laws

Where required, Bright Careers and the customer may enter into a separate data processing agreement.

We may use personal information to:

• Operate, maintain, and secure our website
• Process purchases and confirm payments
• Deliver digital products, resources, and services
• Create or manage customer accounts
• Configure, customise, or implement requested services
• Respond to enquiries and provide customer support
• Troubleshoot technical problems
• Communicate important product or service information
• Manage customer relationships
• Prevent fraud, misuse, unauthorised access, and security threats
• Improve our website, products, instructions, and customer experience
• Maintain accounting, tax, transaction, and legal records
• Manage disputes and enforce our agreements
• Send marketing communications where permitted
• Comply with legal and regulatory obligations

Where applicable law requires a legal basis, we may rely on:

Contract

To process purchases, deliver products, provide requested services, configure systems, and provide customer support.

Legitimate Interests

To operate and improve Bright Careers, maintain security, prevent fraud, communicate with customers, manage business records, and protect our legal rights, provided those interests are not overridden by your rights.

Legal Obligation

To comply with tax, accounting, consumer protection, regulatory, legal, and reporting requirements.

Consent

For optional marketing, non-essential cookies, advertising technologies, or other processing where consent is legally required.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

We do not sell personal information.

We may share limited personal information with:

Service Providers

Payment processors, website hosts, email providers, cloud storage providers, delivery platforms, analytics providers, security providers, automation platforms, artificial intelligence providers, and contractors that help us operate Bright Careers.

Professional Advisers

Lawyers, accountants, auditors, insurers, and other professional advisers where reasonably necessary.

Authorities and Legal Recipients

Government authorities, courts, regulators, law enforcement agencies, or other recipients where disclosure is legally required or reasonably necessary to protect rights, safety, property, or security.

Business Transfers

A purchaser, investor, successor, or adviser in connection with a merger, acquisition, financing, restructuring, or transfer of all or part of Bright Careers.

We require service providers to process personal information only for appropriate purposes and subject to applicable contractual and legal protections.

Our website, products, and services may integrate with or rely on third-party platforms.

Your use of those platforms may be governed by separate terms and privacy policies provided by the relevant third party.

Bright Careers is not responsible for the independent privacy or security practices of third-party platforms that are controlled by those providers or selected and operated by the customer.

Our service providers may process personal information in countries other than the country where you live.

Where applicable law requires safeguards for an international transfer, we will rely on an approved transfer mechanism, contractual safeguards, an adequacy decision, consent where appropriate, or another legally permitted transfer basis.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period depends on:

• The type and sensitivity of the information
• The product or service provided
• The length of the customer relationship
• Support and dispute requirements
• Security and fraud-prevention needs
• Tax, accounting, contractual, and legal obligations

Transaction and accounting records may be retained for the period required by applicable tax or accounting law.

Support communications and project information may be retained for a reasonable period after the request or service is completed.

Temporary access credentials and unnecessary working files should be removed after setup or support is completed.

Marketing information is retained until you unsubscribe, withdraw consent, or we determine that it is no longer appropriate to retain it.

We may retain limited information where necessary to establish, exercise, or defend legal claims.

We use reasonable administrative, technical, and organisational measures appropriate to the nature of the information and the size of the business.

These measures may include:

• Access controls
• Secure passwords
• Limited permissions
• Encrypted connections
• Multi-factor authentication
• Backups
• Security monitoring
• Careful selection of service providers

No website, system, or electronic transmission method is completely secure. We therefore cannot guarantee absolute security.

Customers are responsible for protecting their own accounts, passwords, systems, devices, files, and access permissions.

Our website may use strictly necessary cookies for security, checkout, form submission, fraud prevention, and essential website functionality.

Where analytics, advertising pixels, or other non-essential technologies are used, we will provide appropriate information and obtain consent where required.

Where legally required, visitors will be able to accept or reject non-essential cookies through the available cookie controls.

You may also be able to manage cookies through your browser settings.

We may send service communications necessary to:

• Confirm or deliver a purchase
• Provide requested support
• Complete a service
• Communicate security information
• Notify you about important contractual or policy changes

We may send promotional communications only where permitted by applicable law.

You can unsubscribe from marketing communications using the unsubscribe link included in the message.

Unsubscribing from marketing will not stop essential purchase, service, security, or support communications.

Some Bright Careers products or services may use artificial intelligence or automated processing to organise information, generate content, produce recommendations, assist with analysis, or support customer workflows.

Unless clearly stated otherwise, Bright Careers does not use your personal information to make solely automated decisions about you that produce legal or similarly significant effects.

Outputs generated through artificial intelligence or automated tools should be reviewed by an appropriately qualified person before being relied upon for significant decisions.

Customers remain responsible for reviewing outputs, correcting errors, avoiding unlawful discrimination, and ensuring that their use of artificial intelligence complies with applicable law.

Depending on where you live and which laws apply, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Receive certain information in a portable format
• Withdraw consent
• Opt out of marketing
• Object to certain automated processing
• Submit a complaint to an appropriate privacy or consumer protection authority

These rights may be subject to legal exceptions.

To exercise a privacy right, use the Contact link available in the footer of brightcareers.co.

We may request information reasonably necessary to verify your identity and protect personal information from unauthorised access.

Residents of certain countries, states, or regions may have additional privacy rights under applicable local law.

Where those laws apply to Bright Careers, we will honour the rights and disclosures required by those laws.

Bright Careers does not discriminate against individuals for lawfully exercising their privacy rights.

Bright Careers products and services are intended for adults, professionals, organisations, and business users.

They are not directed to children under 18, and we do not knowingly collect personal information directly from children.

If you believe a child has provided personal information to Bright Careers, please use the Contact link in the website footer so that we can review the matter and delete the information where appropriate.

Our website or products may contain links to third-party websites.

Bright Careers does not control the privacy, security, content, or practices of those websites. You should review the privacy information provided by the relevant third party before submitting personal information.

We may update this Privacy Policy to reflect changes to our website, products, services, technology, service providers, business operations, or legal obligations.

The latest version will show an updated effective date.

Where required, we may also notify customers about material changes through the website, email, or another appropriate communication method.